Ross Reels’ products are unconditionally guaranteed against manufacturers defects in material and workmanship for as long as the original purchaser owns the product. This warranty only applies to the ORIGINAL OWNER and is not transferable. This warranty is limited to repair or replacement of the product and does not cover direct, indirect, consequential incidental or any other type of damage resulting from the use of the product. This warranty does not cover misuse, negligence, normal wear, fire, theft, loss or intentional damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
We carefully inspected all products prior to shipment; however, should you detect a defect in material or workmanship, please send the product back to Ross Reels with a Product Service Form enclosed. The Product Service Form can be found on the Ross Reels website and must be filled out in its entirety. The product will be repaired or replaced at a nominal charge including return shipping costs. Our shipping address is 11 Ponderosa Court, Montrose, Colorado 81401.
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